Privacy Policy and Cookie Notice

Why we collect your personal data and what we do with it.

When you supply your personal details to this clinic they are stored and processed for 4 reasons (in accordance with the General Data Protection Regulations)

We need to collect personal information about your health to provide you with the best possible care.

  • Your requesting treatment and our agreement to provide that care constitutes a “contract” under the regulations
  • You can refuse to provide the information, but if you do, we would not be able to provide treatment


We have “Legitimate Interest” in collecting information

  • Because without it we couldn’t do our job effectively and safely


We also think that it is important that we can contact you to confirm your appointments with us or to update you on matters related to your medical care.

  • This again constitutes “Legitimate Interest”, for both our benefit


Provided we have your consent, we may occasionally send you general health information in the form of articles, advice or newsletters.

  • You may withdraw this consent at any time
  • Just let us know by any convenient method


We have a LEGAL OBLIGATION TO RETAIN YOUR RECORDS for 8 years after your most recent appointment (or age 25, if this is longer).

  • This is a requirement of the General Chiropractic Council
  • After 8 years we shred paper files and delete electronic records


We will not share your data with anyone, who does not need access, without your consent.

Your records are stored in 2 ways:

Paper files

  • Stored in locked filing cabinets
  • The office is always locked and alarmed out of working hours.


Electronically

  • On our office computers for the purpose of running the diary and the digital x-ray system if applicable
  • These are password-protected, backed up regularly, and the office is locked and alarmed out of working hours
  • The provider of this service has given us their assurances that they are fully compliant with the GDPR


Only the following people/agencies will have routine access to your data:

  • Your practitioners in order that they can provide you with treatment
  • Our reception staff, because they organise our practitioners’ diaries, and coordinate appointments and reminders


You have the right to see what personal data of yours we hold.

  • This must be in writing, so we have a record
  • You can also ask us to correct any factual errors
  • We ask that you tell us of any change in details such as name, address, phone number, so records are accurate


We want you to be confident that we are treating your personal data responsibly, and that only the people who have a genuine need to do so can access that data.

  • Of course, if you feel that we are mishandling your personal data in some way, you have the right to complain
  • Complaints need to be sent to what is referred to in the jargon as the “Data Controller”
  • Here are the details you need for that:


New Milton Chiropractic Data Controller

13 Whitefield Road New Milton BH25 6DE

info@newmiltonchiro.co.uk

01425 620222

If you are not satisfied with our response, then you have the right to raise the matter with the Information Commissioner’s Office (ICO) at www.ico.gov.uk.

Cookie Notice

This website uses cookies to better the users experience while visiting the website.
Our web site uses a technology known as cookies to store small amounts of data on our visitors’ computers or devices. Cookies are small pieces of text data that can be placed on a visitor’s computer, normally to provide enhanced functionality and/or improved relevancy of information. We use First Party Cookies which are used by the website itself and do not track users. We leave a Third Party Cookie from Google as we have embedded Google maps to help you find us. They use this to remember a user’s preferences. We have no control over this cookie nor do we get any information from it. More information at Google: https://policies.google.com/technologies/types

Anonymous Visitor Statistics

We collect very basic statistics, such as numbers of people visiting the website. This information is completely anonymised and no identifiable personal information is collected.

Third Party Functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Google Maps

Disabling these cookies will likely break the functions offered by this third party.

Social Website Cookies

So you can easily “Like” or share our content on Facebook we have included sharing buttons on our site. The privacy implications will be dependent on the privacy settings you have chosen on Facebook.

We are providing the following information in accordance with the EU Cookie Law. Details of this regulation can be found at the following address: https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/

For more information about cookies, visit http://www.aboutcookies.org.

We will not use cookies to collect personally identifiable information about you.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Disabling Cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1). However, if you turn off cookies in your browser the website may not behave as you expected.

Microsoft Edge
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Internet Explorer
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome
https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies

Mozilla Firefox
http://support.mozilla.org/en-US/kb/Blocking%20cookies

Apple Safari
https://support.apple.com/kb/index?page=search&type=organic&src=support_searchbox_main&locale=en_US&q=block+cookies+in+safari

Android Phone or Tablet
https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DAndroid&hl=en